HARDWARE & HARDWARE SUPPORT
For any small business, minimizing downtime and avoiding interruptions is crucial. We know that your success and often livelihood, is dependent on reliable technology with robust service and support solutions. This is why Red Dot IT use commercial grade Dell Equipment offer which offer outstanding reliability and up to 4 year Next Business Day onsite swap out.

In the event of a problem that cannot be resolved by phone-based troubleshooting, we will send a Dell- certified technician directly to your premises, for timely and convenient PC repairs.

Red Dot delivers comprehensive support for enterprises of all sizes and environments of all types: desktops, client/server, data centre, print, home-based, mobile, and global. So you can obtain the precise kind and level of expert assistance you need, from basic to business-critical, whenever you need it.
Red Dot Business Assist capabilities include
Total lifecycle support for all DELL products and many third-party products from today's leading vendors.

• A full range of proven preventive, diagnostic, remedial, and repair services.
• A National service network Providing Business assistance 7x24x365 including problem-solving help by telephone, the Internet, and electronic service tools.
• Support for a wide array of popular third-party peripherals.